In ecommerce, a logistics service 3pl provider is a key player in the ecommerce supply chain. Though many brands start off by fulfilling and shipping orders themselves, fast-growing brands recognize early on that there are significant benefits to outsourcing fulfillment and logistics. By recognizing the value and the importance of logistics, Last Mile logistics started its journey towards horizons.Here are some of the top benefits you can expect when you partner with a Last Mile logistics service provider.
A reliable logistics provider is a key part of growth. Business owners often find that fulfilling and shipping orders themselves is costly. By delegating costly and time-consuming logistics management tasks to a Last Mile 3PL service, you free up valuable time that you can spend on other profit-driving functions.
Top logistics service providers have an array of partners that help in almost every aspect of ecommerce logistics, creating an end-to-end ecommerce solution. These partners specialize in logistics-related tasks.When it comes to shipping, the Last Mile 3PL have a strong ties to major shipping carriers to secure bulk discounts on shipping rates, so you can pass the savings on to your customers.
A world-class Last Mile logistics service provider offers years of experience working with thousands of ecommerce businesses, and therefore can offer the knowledge and support needed to help you make better decisions as you scale your business. There are a lot of moving parts across the retail supply chain, so partnering with a logistics service provider with a knowledgeable customer support team can also help you resolve issues quickly.
The right logistics service provider can offer the infrastructure and technology to optimize the supply chain and streamline workflows and processes with distribution services that fulfill both local and global logistics
By connecting your online store to a Last Mile 3PL’s technology, orders are automatically sent to the closest fulfillment center where inventory is stored. From there, the retail fulfillment process begins and a fulfillment expert picks, packs, and ships the order to your customer for you. Third-party logistics services also oversee the entire transportation management system for every order that enters and leaves the warehouse.
Benefits from logistics service providers
Partnering with a logistics service provider can help you stay competitive by providing you with the supply chain and fulfillment infrastructure needed to meet customer expectations. Here are just a few of the ways that a logistics service provider can improve the overall customer experience.
Faster, affordable shipping
Whether it’s through distributing inventory or negotiating discounted bulk shipping rates with carriers, a logistics (Last Mile) provider can help you speed up delivery and reduce shipping costs in a number of ways with distribution centers that are able to fulfill orders more efficiently. Saving on fulfillment costs allows you to offer more affordable shipping options for customers, such as affordable 2-day shipping via ground, or even free shipping, which can help to reduce cart abandonment and improve brand loyalty.
Better order tracking
With a tech-enabled Last Mile 3PL, you are given full visibility into the entire ecommerce order tracking process in real-time. With access to order tracking, you can outsource the order management process while maintaining control, empowering customers, and quickly addressing any issues that might arise. Without a proper order tracking system, important tracking information can get missed, resulting in a backlog of emails from unhappy customers.
Faster returns process
Last Mile can also help you improve your returns management process. With expertise and return management solutions, logistic service providers make it easy and cost-effective for customers to return items. A streamlined returns process can make your customers feel more confident in purchasing from you in the future or even recover money through exchanges.